Call us: +60 3-2179 3777
160, Jalan Ampang, 50450 Kuala Lumpur, Malaysia View on Map

Le Apple Boutique Hotel brand with 222 rooms within KLCC shopping and entertainment precinct is now looking for enthusiastic, friendly and committed individuals to join us in the following positions:

Vacant Positions :-

  • Maintenance & Engineering Manager
  • Reservation Manager
  • Assistant Housekeeper
  • Accounts Executive
  • Guest Service Assistant
  • Room Attendant

POSITION Maintenance & Engineering Manager REQUIREMENTS:-

  • Candidate must possess at least SPM/High School Diploma or equivalent
  • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry,)
  • Minimum 5 years working experience in related position and industry preferred
  • Possess knowledge of daily hotel operations, budgetary constraints and problem resolution
  • Computer literate
  • Applicable to Malaysian citizen only.

Maintenance & Engineering Manager DUTIES AND RESPONSIBILITIES:-

  • Responsible in planning, organizing, coordinating and supervising the general day-to-day operation of the entire Maintenance & Engineering Department, safety and security, disciplinary  and liaising with other department in ensuring the smooth departmental operations
  • Provide advice to senior management on all aspects of maintenance & engineering support, environment controls and the operational efficiency of the hotel
  • Responsible for the effective management of all maintenance and engineering operation within the hotel
  • Ensure adherence and compliance to all statutory regulations and fire code by regularly reviewing policies and safety procedures
  • Ensure the effective financial management of the maintenance & engineering department by setting maintenance & engineering budgets, capital works programs and maintenance & engineering plans and ensuring that performance against budget are regularly monitored and reviewed
  • Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision
  • Ensure all works is carried out in accordance with contracts, leases, services agreements and warranties
  • Develop, implement, and monitor all maintenance & engineering policies and procedures, inspections and schedules, and maintain logs and reports
  • Developing a complement of qualified department staffs and establishes a hotel system for generating good Maintenance & Engineering  evaluating results

POSITION Reservation Manager REQUIREMENTS:-

  • Possess SPM / Diploma/Degree in Hospitality Management or equivalent
  • Minimum 2 years working experience in related industry
  • Computer literate
  • Applicable to Malaysian citizen only.

Reservation Manager DUTIES AND RESPONSIBILITIES:-

  • Responsible and assisting Head of Sales in managing the Hotel’s Reservation Unit Framework
  • Ensure hotel reservation system generating good reservation practices and yield results
  • Responsible for yield revenue generating, goal setting and all activities related to reservations
  • Yielding room revenue and occupancy by effectively controlling rates and availability
  • Assist in the daily review of Hotel Rate/Occupancy/RevPAR performance with focus on improving overall performance
  • Responsible for Hotel IBE and OTA Reservations
  • Responsible for directs reservation sales solicitation on behalf of the hotel through the strategic implementation of effective reservation sales activities
  • Review reservations status and pick-up report daily to be presented during daily operation meeting
  • Responsible in supervising general job performance and training of reservation team by implementing policies and procedures
  • Ensuring Reservation Team are knowledgeable in room product and hotel services
  • Ensure daily reservation are reconciles including updates, prepayment & deposit, submitted on daily basis to Head of Sales and Accounts
  • Submit monthly OTA report to Executive Office

POSITION Assistant Housekeeper REQUIREMENTS:-

  • Possess at least SPM / Diploma in Hotel Management or equivalent
  • Minimum 2 years working experience in related industry
  • Computer literate
  • Applicable to Malaysian citizen only.

Assistant Housekeeper DUTIES AND RESPONSIBILITIES:-

  • Assist departmental head in the day-to-day operation of Housekeeping Department
  • Manage daily work assignments assigned to supervisory and non-supervisory personnel
  • Undertake guest rooms inspection daily to ensure furnishing, facilities and equipment in guest rooms are clean and in good working condition
  • Manage, coach and guide all staff under direct supervision and provide corrective actions if necessary to ensure the efficiency of Housekeeping Department
  • Assist Housekeeper on all housekeeping programs including spring cleans, etc
  • Implement and supervise housekeeping standard operating procedures
  • Manage inventories of guest room amenities, supplies and linen par stock level
  • Co-ordinate with established vendors for Housekeeping related operations (Pest Control, Laundry, Out-sources manpower supply)
  • Monitor and improve Housekeeping KPI based on online guest feedback and In-House guest satisfaction survey

POSITION Account Executive REQUIREMENTS:-

  • Possess SPM /LCCI / Diploma in Accounting or equivalent
  • Minimum 2 years working experience in related industry preferred
  • Applicable to Malaysian citizen only
  • Computer literate

Account Executive DUTIES AND RESPONSIBILITIES:-

  • Assist in the timely billing of accounts
  • Maintain a filling system for account receivable/payable records
  • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system
  • Handle correspondence and queries regarding city ledger accounts
  • Assist in the reconciliation of accounts
  • Respond to and resolve account queries
  • Collate & check through documentation for processing
  • Ensure all invoices have the appropriate documentation attached and approvals prior to processing
  • Process all invoices and statements
  • Record and process payments of goods and services
  • Verify and to ensure that invoices are properly verified as to authority, requisitions, purchase orders and delivery orders or market lists, cross casting of invoices and pricing
  • Posting of invoices and the accounts code into the computer accounting system
  • Preparation of payment vouchers and physical cheques for respective suppliers upon due date including the statutory deductions. i.e EPF, Socso and Income Tax
  • Updating of the daily cash flow balances
  • Preparation of journal entries and monthly closing of accounts

POSITION Guest Service Assistant REQUIREMENTS:-

  • Possess at least  SPM / Diploma in Hotel Management or equivalent
  • 2 years working experience in related industry
  • Good command of English and Bahasa Malaysia
  • Pleasant personality with friendly approach and well-groomed
  • Positive working attitude, punctual, reliable, honest
  • Willing to work on shift duties, weekends, public holidays etc
  • Computer literate
  • Mandarin speaking is an added advantage
  • Applicable for Malaysian citizen only

Guest Service Assistant DUTIES AND RESPONSIBILITIES:-

  • Handle requests and needs of all guests upon arrival / departure
  • Deal with all guests requests promptly, taking personal responsibility to meat guest satisfaction / expectations
  • Be familiar with hotel’s products and services and policies
  • Ensures strict control of room keys
  • Able to handle reservation thru phone bookings, online Travel agent, walk-in and enquiry
  • Understands the rate structure and promotional rates available
  • To perform any other relevant job assigned from time to time by the Management

POSITION Room Attendant REQUIREMENTS:-

  • Possess at least SPM
  • Physical mobility and stamina required
  • Previous hotel-related experience desired
  • Computer literate is added advantage
  • Pleasant Personality with good attitude
  • Applicable to Malaysian citizen only

Room Attendant DUTIES AND RESPONSIBILITIES:-

  • Undertakes day to day cleaning of hotel’s guest rooms / floor corridors / hotel property work area / public area including replenishment of amenities guest room supplies
  • Attends to guest calls, guest requests /guest complaints in the area assigned
  • Adheres strictly to standard operating procedures established for housekeeping operation
  • Work as a team to meet and exceed guest satisfaction score
  • Responsible for the general upkeep of all housekeeping equipment such as Vacuum cleaner, trolleys, scrubbing machines etc

Candidate who are interested please submit your application together with complete resume via email to: recruitment@leapple-klcc.com.my