160, Jalan Ampang, 50450 Kuala Lumpur, Malaysia View on Map
<span>Career</span>

Career

Le Apple Boutique Hotel brand with 222 rooms within KLCC shopping and entertainment precinct is now looking for enthusiastic, friendly and committed individuals to join us in the following positions:

Vacant Positions :-

  • Housekeeping Attendant
  • Sales Manager
  • Maintenance & Engineering Technician
  • Security & Safety Supervisor
  • Assistant Housekeeper
  • Accounts Executive
  • Guest Service Assistant
  • Assistant Manager – Guest Service

POSITION Housekeeping Attendant REQUIREMENTS :-

  • Possess at least SPM
  • Physical mobility and stamina required
  • Hospitality housekeeping related experience desired
  • Fresh from college encourage to apply
  • Computer literate is added advantage
  • Flexibility to work shifts
  • Pleasant Personality with good attitude
  • Applicable to Malaysian citizen only

Housekeeping Attendant DUTIES AND RESPONSIBILITIES :-

  • Cleans and maintains guest rooms, rooms corridors, linen rooms and cupboards according to set standards and procedures
  • Complies with hotel’s health, safety and hygiene standards
  • Attends meetings and training sessions as required
  • Follows the implementation of housekeeping standards and procedures in relation to :-
  • Bedroom service
  • Bathroom service
  • Valet service
  • Cleaning service
  • Linen maintenance
  • The ability to work as a Team Player all Associates
  • Build and maintain positive relationship with all internal & external associates and
  • To perform any other relevant job assigned from time to time by Superior

POSITION Sales Manager REQUIREMENTS :-

  • Candidate must possess at least a Bachelor’s Degree in Hotel Catering/Marketing/Business Administration
  • 2 years working experience in related industry preferred
  • Computer literate
  • Possess own transport and willing to travel outstation and overseas
  • Applicable to Malaysian citizen only

Sales Manager DUTIES AND RESPONSIBILITIES :-

  • Responsible in assisting Senior Sales & Marketing Manager in departmental the day to day operation, making business decision for the unit in the absence of thereof
  • To assist Senior Sales & Marketing Manager with all aspects of Departmental operation, taking into account the Hotel’s philosophies, standards and procedures while ensuring that associate’s act at all times in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensure that a high level of service is maintained
  • Responsible for direct sales solicitation on behalf of the hotel through the strategic implementation of effective sales activities
  • Identify and develop potential new accounts to drive room revenue to the hotel
  • Recommends improvements in the Hotel operations where he sees opportunity for improving service, increasing revenue etc
  • Conduct site inspection and entertainment for potential / existing accounts
  • Participate in company and industry function with the intention of soliciting and establishing new corporate accounts
  • Be familiar with the hotel’s competitors and their activities
  • Carries out additional tasks and any other duties as may be assigned by the Senior Sales & Marketing Manager diligently and to the best of ability
  • To perform any other relevant job assigned from time to time by the Management

POSITION Maintenance & Engineering Technician REQUIREMENTS:-

  • Possess at least  SPM / Certificate in Mechanical engineering related matter or equivalent
  • 2 years’ experience, preferably in Hotel industry is an added advantage
  • Positive working attitude, punctual, reliable, honest
  • Willing to work on shift duties, weekends, public holidays etc.
  • Applicable to Malaysian citizen only.

Maintenance & Engineering Technician DUTIES AND RESPONSIBILITIES:-

  • Have basic knowledge of all engineering operating system and equipment
  • Able to carry out the general day-to-day operation of the entire engineering department for overall smooth operation s of the department
  • Able to troubleshoot any engineering & maintenance issues
  • Able to liaise and attend to guest request, concerns and feedback in a professional manner
  • Maintain good communication and work relationships in all areas of the hotel

POSITION Assistant Housekeeper REQUIREMENTS:-

  • Possess at least SPM / Diploma in Hotel Management or equivalent
  • Minimum 2 years working experience in related industry
  • Computer literate
  • Applicable to Malaysian citizen only.

Assistant Housekeeper DUTIES AND RESPONSIBILITIES:-

  • Assist departmental head in the day-to-day operation of Housekeeping Department
  • Manage daily work assignments assigned to supervisory and non-supervisory personnel
  • Undertake guest rooms inspection daily to ensure furnishing, facilities and equipment in guest rooms are clean and in good working condition
  • Manage, coach and guide all staff under direct supervision and provide corrective actions if necessary to ensure the efficiency of Housekeeping Department
  • Assist Housekeeper on all housekeeping programs including spring cleans, etc
  • Implement and supervise housekeeping standard operating procedures
  • Manage inventories of guest room amenities, supplies and linen par stock level
  • Co-ordinate with established vendors for Housekeeping related operations (Pest Control, Laundry, Out-sources manpower supply)
  • Monitor and improve Housekeeping KPI based on online guest feedback and In-House guest satisfaction survey

POSITION Account Executive REQUIREMENTS:-

  • Possess SPM /LCCI / Diploma in Accounting or equivalent
  • Minimum 2 years working experience in related industry preferred
  • Applicable to Malaysian citizen only
  • Computer literate

Account Executive DUTIES AND RESPONSIBILITIES:-

  • Assist in the timely billing of accounts
  • Maintain a filling system for account receivable/payable records
  • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system
  • Handle correspondence and queries regarding city ledger accounts
  • Assist in the reconciliation of accounts
  • Respond to and resolve account queries
  • Collate & check through documentation for processing
  • Ensure all invoices have the appropriate documentation attached and approvals prior to processing
  • Process all invoices and statements
  • Record and process payments of goods and services
  • Verify and to ensure that invoices are properly verified as to authority, requisitions, purchase orders and delivery orders or market lists, cross casting of invoices and pricing
  • Posting of invoices and the accounts code into the computer accounting system
  • Preparation of payment vouchers and physical cheques for respective suppliers upon due date including the statutory deductions. i.e EPF, Socso and Income Tax
  • Updating of the daily cash flow balances
  • Preparation of journal entries and monthly closing of accounts

POSITION Guest Service Assistant REQUIREMENTS:-

  • Possess at least  SPM / Diploma in Hotel Management or equivalent
  • 2 years working experience in related industry
  • Good command of English and Bahasa Malaysia
  • Pleasant personality with friendly approach and well-groomed
  • Positive working attitude, punctual, reliable, honest
  • Willing to work on shift duties, weekends, public holidays etc
  • Computer literate
  • Mandarin speaking is an added advantage
  • Applicable for Malaysian citizen only

Guest Service Assistant DUTIES AND RESPONSIBILITIES:-

  • Handle requests and needs of all guests promptly to meet guest satisfaction / expectations
  • Able to solve issues /problems from guests’ complaints through effective communication in a friendly way
  • Be familiar with hotel’s products and services and policies
  • Ensure guest satisfaction and revenue optimization
  • Able to handle reservation thru phone bookings, online Travel agent, walk-in and enquiry
  • Understands the rate structure and promotional rates available
  • Maintain good communication and work relationships in all areas of the hotel
  • Able to perform any other relevant job assigned from time to time by the Management

POSITION Assistant Manager – Guest Service REQUIREMENTS:-

  • Possess at least SPM / Diploma in Hotel Management or equivalent
  • 2 years working experience in related industry
  • Proficiency in spoken and written in English and Bahasa Malaysia
  • Strong interpersonal and problem solving abilities, taking accountability, highly responsible & reliable
  • Computer literate & familiar with back office PMS System especially Guest Centrix is an added advantage
  • Mandarin speaking is added advantages
  • Applicable to Malaysian citizen only

Assistant Manager – Guest Service DUTIES AND RESPONSIBILITIES:-

  • Responsible in assisting Front Office Manager in the departmental day to day operation
  • Perform Duty Manager functions and ensuring that a smooth, courteous and efficient service is provided according to the Hotel standards
  • To assist Front Office Manager with all aspects of departmental operations, making business decisions for the unit in the absence of HOD thereof, taking into account the Hotel’s philosophies, standards and procedures
  • Ensuring associate’s act at all times in a courteous, safe and efficient manner, in accordance with the Hotel’s policies and procedures
  • To perform administrative duties such as preparing staff duty roster and statistical management month end report as assigned by HOD
  • To perform Night Manager duty and responsible for the Night Audit process in back office PMS System and also ensuring the operations of night shift duty is under control
  • Complete Quality Assurance room inspections and conduct regular property walk, ensuring maintenance needs are attended to on a timely basis
  • Actively promote and drive hotel upselling programs, ensuring that all associates are fully conversant in upselling standards and procedures by coaching and training
  • Ensure adherence to hotel credit procedure and policies at all times, leading by example
  • To perform any other relevant job assigned from time to time by the Management

POSITION Security & Safety Supervisor REQUIREMENTS:-

  • Candidate must possess at least SPM/High School Diploma or equivalent
  • 2 years’ experience, preferably in Hotel industry with knowledge in ERT, OSHA and DOSH is an added advantage
  • Positive working attitude, punctual, reliable, honest
  • Willing to work on shift duties, weekends, public holidays etc.
  • Applicable to Malaysian citizen only.

Security & Safety Supervisor DUTIES AND RESPONSIBILITIES:-

  • Provides excellent customer service to hotel’s guest
  • Immediate respond to emergencies to provide necessary assistance to hotel’s customers and employees
  • Maintains safe and secure environment for customers and employees by patrolling and monitoring the hotel premises, monitoring surveillance equipment, inspecting buildings, access points for entry / exit
  • Prevents losses and damages of hotels; properties and its equipment’s by reporting any irregularities occurred
  • Accessing risk and possible safety hazards of all aspects of hotel operations
  • Ensures company health and safety goals are implemented to prevent work site accidents
  • Conducts investigation on causes of accidents and /or incidents related to guests’ complaints
  • Liaising with relevant law enforcement agencies related to serious accidents and/or incidents involving hotels’ guests and employees
  • Adhere to all company service and operating procedures
  • Good command of Bahasa Malaysia and English both oral and written
  • Daily management of control room / hotel key control / security log books/security pass etc
  • Understand the Criminal Law such as police act, panel code, criminal procedure code and general law
  • Able to liaise and attend to guest request, concerns and feedback in a professional manner
  • Maintain good communication and work relationships in all areas of the hotel
  • Able to perform any other relevant job assigned from time to time by the Management

Candidate who are interested please submit your application together with complete resume via email to: recruitment@leapple-klcc.com.my