Call us: +60 3-2179 3777
160, Jalan Ampang, 50450 Kuala Lumpur, Malaysia View on Map

Le Apple Boutique Hotel brand with 222 rooms within KLCC shopping and entertainment precinct is now looking for enthusiastic, friendly and committed individuals to join us in the following positions:

Vacant Positions :-

  • Maintenance & Engineering Manager
  • Maintenance & Engineering Technician
  • Reservation Manager
  • Security & Safety Supervisor
  • Assistant Security & Safety Manager
  • Assistant Housekeeper
  • Accounts Executive
  • Guest Service Assistant
  • Housekeeping Attendant
  • Assistant Manager – Guest Service

POSITION Maintenance & Engineering Manager REQUIREMENTS:-

  • Candidate must possess at least SPM/High School Diploma or equivalent
  • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry,)
  • Minimum 5 years working experience in related position and industry preferred
  • Possess knowledge of daily hotel operations, budgetary constraints and problem resolution
  • Computer literate
  • Applicable to Malaysian citizen only.

Maintenance & Engineering Manager DUTIES AND RESPONSIBILITIES:-

  • Responsible in planning, organizing, coordinating and supervising the general day-to-day operation of the entire Maintenance & Engineering Department, safety and security, disciplinary  and liaising with other department in ensuring the smooth departmental operations
  • Provide advice to senior management on all aspects of maintenance & engineering support, environment controls and the operational efficiency of the hotel
  • Responsible for the effective management of all maintenance and engineering operation within the hotel
  • Ensure adherence and compliance to all statutory regulations and fire code by regularly reviewing policies and safety procedures
  • Ensure the effective financial management of the maintenance & engineering department by setting maintenance & engineering budgets, capital works programs and maintenance & engineering plans and ensuring that performance against budget are regularly monitored and reviewed
  • Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision
  • Ensure all works is carried out in accordance with contracts, leases, services agreements and warranties
  • Develop, implement, and monitor all maintenance & engineering policies and procedures, inspections and schedules, and maintain logs and reports
  • Developing a complement of qualified department staffs and establishes a hotel system for generating good Maintenance & Engineering  evaluating results

POSITION Maintenance & Engineering Technician REQUIREMENTS:-

  • Possess at least  SPM / Certificate in Mechanical engineering related matter or equivalent
  • 2 years’ experience, preferably in Hotel industry is an added advantage
  • Positive working attitude, punctual, reliable, honest
  • Willing to work on shift duties, weekends, public holidays etc.
  • Applicable to Malaysian citizen only.

Maintenance & Engineering Technician DUTIES AND RESPONSIBILITIES:-

  • Have basic knowledge of all engineering operating system and equipment
  • Able to carry out the general day-to-day operation of the entire engineering department for overall smooth operation s of the department
  • Able to troubleshoot any engineering & maintenance issues
  • Able to liaise and attend to guest request, concerns and feedback in a professional manner
  • Maintain good communication and work relationships in all areas of the hotel

POSITION Reservation Manager REQUIREMENTS:-

  • Possess SPM / Diploma/Degree in Hospitality Management or equivalent
  • Minimum 2 years working experience in related industry
  • Computer literate
  • Applicable to Malaysian citizen only.

Reservation Manager DUTIES AND RESPONSIBILITIES:-

  • Responsible and assisting Head of Sales in managing the Hotel’s Reservation Unit Framework
  • Ensure hotel reservation system generating good reservation practices and yield results
  • Responsible for yield revenue generating, goal setting and all activities related to reservations
  • Yielding room revenue and occupancy by effectively controlling rates and availability
  • Assist in the daily review of Hotel Rate/Occupancy/RevPAR performance with focus on improving overall performance
  • Responsible for Hotel IBE and OTA Reservations
  • Responsible for directs reservation sales solicitation on behalf of the hotel through the strategic implementation of effective reservation sales activities
  • Review reservations status and pick-up report daily to be presented during daily operation meeting
  • Responsible in supervising general job performance and training of reservation team by implementing policies and procedures
  • Ensuring Reservation Team are knowledgeable in room product and hotel services
  • Ensure daily reservation are reconciles including updates, prepayment & deposit, submitted on daily basis to Head of Sales and Accounts
  • Submit monthly OTA report to Executive Office

POSITION Assistant Housekeeper REQUIREMENTS:-

  • Possess at least SPM / Diploma in Hotel Management or equivalent
  • Minimum 2 years working experience in related industry
  • Computer literate
  • Applicable to Malaysian citizen only.

Assistant Housekeeper DUTIES AND RESPONSIBILITIES:-

  • Assist departmental head in the day-to-day operation of Housekeeping Department
  • Manage daily work assignments assigned to supervisory and non-supervisory personnel
  • Undertake guest rooms inspection daily to ensure furnishing, facilities and equipment in guest rooms are clean and in good working condition
  • Manage, coach and guide all staff under direct supervision and provide corrective actions if necessary to ensure the efficiency of Housekeeping Department
  • Assist Housekeeper on all housekeeping programs including spring cleans, etc
  • Implement and supervise housekeeping standard operating procedures
  • Manage inventories of guest room amenities, supplies and linen par stock level
  • Co-ordinate with established vendors for Housekeeping related operations (Pest Control, Laundry, Out-sources manpower supply)
  • Monitor and improve Housekeeping KPI based on online guest feedback and In-House guest satisfaction survey

POSITION Account Executive REQUIREMENTS:-

  • Possess SPM /LCCI / Diploma in Accounting or equivalent
  • Minimum 2 years working experience in related industry preferred
  • Applicable to Malaysian citizen only
  • Computer literate

Account Executive DUTIES AND RESPONSIBILITIES:-

  • Assist in the timely billing of accounts
  • Maintain a filling system for account receivable/payable records
  • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system
  • Handle correspondence and queries regarding city ledger accounts
  • Assist in the reconciliation of accounts
  • Respond to and resolve account queries
  • Collate & check through documentation for processing
  • Ensure all invoices have the appropriate documentation attached and approvals prior to processing
  • Process all invoices and statements
  • Record and process payments of goods and services
  • Verify and to ensure that invoices are properly verified as to authority, requisitions, purchase orders and delivery orders or market lists, cross casting of invoices and pricing
  • Posting of invoices and the accounts code into the computer accounting system
  • Preparation of payment vouchers and physical cheques for respective suppliers upon due date including the statutory deductions. i.e EPF, Socso and Income Tax
  • Updating of the daily cash flow balances
  • Preparation of journal entries and monthly closing of accounts

POSITION Guest Service Assistant REQUIREMENTS:-

  • Possess at least  SPM / Diploma in Hotel Management or equivalent
  • 2 years working experience in related industry
  • Good command of English and Bahasa Malaysia
  • Pleasant personality with friendly approach and well-groomed
  • Positive working attitude, punctual, reliable, honest
  • Willing to work on shift duties, weekends, public holidays etc
  • Computer literate
  • Mandarin speaking is an added advantage
  • Applicable for Malaysian citizen only

Guest Service Assistant DUTIES AND RESPONSIBILITIES:-

  • Handle requests and needs of all guests promptly to meet guest satisfaction / expectations
  • Able to solve issues /problems from guests’ complaints through effective communication in a friendly way
  • Be familiar with hotel’s products and services and policies
  • Ensure guest satisfaction and revenue optimization
  • Able to handle reservation thru phone bookings, online Travel agent, walk-in and enquiry
  • Understands the rate structure and promotional rates available
  • Maintain good communication and work relationships in all areas of the hotel
  • Able to perform any other relevant job assigned from time to time by the Management

POSITION Housekeeping Attendant REQUIREMENTS:-

  • Possess at least SPM
  • Physical mobility and stamina required
  • Hospitality housekeeping related experience desired
  • Fresh from college encourage to apply
  • Computer literate is added advantage
  • Flexibility to work shifts
  • Pleasant Personality with good attitude
  • Applicable to Malaysian citizen only

Housekeeping Attendant DUTIES AND RESPONSIBILITIES:-

  • Cleans and maintains guest rooms, rooms corridors, linen rooms and cupboards according to set standards and procedures
  • Complies with hotel’s health, safety and hygiene standards
  • Attends meetings and training sessions as required
  • Follows the implementation of housekeeping standards and procedures in relation to :-
  • Bedroom service
  • Bathroom service
  • Valet service
  • Cleaning service
  • Linen maintenance
  • The ability to work as a Team Player all Associates
  • Build and maintain positive relationship with all internal & external associates and
  • To perform any other relevant job assigned from time to time by Superior

POSITION Assistant Manager – Guest Service REQUIREMENTS:-

  • Possess at least SPM / Diploma in Hotel Management or equivalent
  • 2 years working experience in related industry
  • Proficiency in spoken and written in English and Bahasa Malaysia
  • Strong interpersonal and problem solving abilities, taking accountability, highly responsible & reliable
  • Computer literate & familiar with back office PMS System especially Guest Centrix is an added advantage
  • Mandarin speaking is added advantages
  • Applicable to Malaysian citizen only

Assistant Manager – Guest Service DUTIES AND RESPONSIBILITIES:-

  • Responsible in assisting Front Office Manager in the departmental day to day operation
  • Perform Duty Manager functions and ensuring that a smooth, courteous and efficient service is provided according to the Hotel standards
  • To assist Front Office Manager with all aspects of departmental operations, making business decisions for the unit in the absence of HOD thereof, taking into account the Hotel’s philosophies, standards and procedures
  • Ensuring associate’s act at all times in a courteous, safe and efficient manner, in accordance with the Hotel’s policies and procedures
  • To perform administrative duties such as preparing staff duty roster and statistical management month end report as assigned by HOD
  • To perform Night Manager duty and responsible for the Night Audit process in back office PMS System and also ensuring the operations of night shift duty is under control
  • Complete Quality Assurance room inspections and conduct regular property walk, ensuring maintenance needs are attended to on a timely basis
  • Actively promote and drive hotel upselling programs, ensuring that all associates are fully conversant in upselling standards and procedures by coaching and training
  • Ensure adherence to hotel credit procedure and policies at all times, leading by example
  • To perform any other relevant job assigned from time to time by the Management

POSITION Security & Safety Supervisor REQUIREMENTS:-

  • Candidate must possess at least SPM/High School Diploma or equivalent
  • 2 years’ experience, preferably in Hotel industry with knowledge in ERT, OSHA and DOSH is an added advantage
  • Positive working attitude, punctual, reliable, honest
  • Willing to work on shift duties, weekends, public holidays etc.
  • Applicable to Malaysian citizen only.

Security & Safety Supervisor DUTIES AND RESPONSIBILITIES:-

  • Provides excellent customer service to hotel’s guest
  • Immediate respond to emergencies to provide necessary assistance to hotel’s customers and employees
  • Maintains safe and secure environment for customers and employees by patrolling and monitoring the hotel premises, monitoring surveillance equipment, inspecting buildings, access points for entry / exit
  • Prevents losses and damages of hotels; properties and its equipment’s by reporting any irregularities occurred
  • Accessing risk and possible safety hazards of all aspects of hotel operations
  • Ensures company health and safety goals are implemented to prevent work site accidents
  • Conducts investigation on causes of accidents and /or incidents related to guests’ complaints
  • Liaising with relevant law enforcement agencies related to serious accidents and/or incidents involving hotels’ guests and employees
  • Adhere to all company service and operating procedures
  • Good command of Bahasa Malaysia and English both oral and written
  • Daily management of control room / hotel key control / security log books/security pass etc
  • Understand the Criminal Law such as police act, panel code, criminal procedure code and general law
  • Able to liaise and attend to guest request, concerns and feedback in a professional manner
  • Maintain good communication and work relationships in all areas of the hotel
  • Able to perform any other relevant job assigned from time to time by the Management

POSITION Assistant Security & Safety Manager REQUIREMENTS:-

  • Candidate must possess at least SPM/High School Diploma or equivalent
  • 5 years’ Security & Safety industry experience in Managerial capacity
  • Excellent leadership, interpersonal and communication skills
  • Organised and systematic approach to problem solving
  • Good command in English and Bahasa Malaysia both Oral & Written
  • Computer literate
  • Applicable to Malaysian citizen only.

Assistant Security & Safety Manager DUTIES AND RESPONSIBILITIES:-

  • Assist in managing the daily functions of the department to ensure protection of property assets , associates, guest and property and is running smoothly
  • To maintain a safe and secure environment for customers and employees by establishing and enforcing security policies and procedures
  • Supervise emergency drills and the security guard force
  • Coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures
  • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
  • Monitor and maintain all products and performance standard and ensure action is taken when standards are not met
  • To plan, deliver and facilitate regular staff awareness training
  • Be fully conversant of company terrorist procedures and convey to staff
  • Ensure firearms and other weapons are not carried by staff when on duty
  • Maintain good communication and work relationships in all areas of the hotel
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures
  • To perform any other relevant job assigned from time to time by the Management

Candidate who are interested please submit your application together with complete resume via email to: recruitment@leapple-klcc.com.my