TERMS & CONDITIONS
- Hotel reserves the right to change and update the contents periodically as and when deem necessary.
- All information, prices are subject to change without prior notice.
- All rates quoted are in Ringgit Malaysia and are subject to 6% SST and RM10 Tourism Tax (tourism tax is applicable to foreign guests only)
- Payment will be under guest PERSONAL ACCOUNT ONLY.
- A credit card is required at the time of booking to secure and guarantee the reservation.
- If the credit card is declined, reservation made will automatically be released.
- No show on arrival date will result in a FULL PENALTY CHARGE EQUIVALENT to entire duration of stay of the final rooms booked.
- Cancellations made less than 72 hours (3 days) prior to arrival date will result in a penalty charge equivalent to one(1) night stay of the final rooms booked.
- Cancellations made more than 72 hours (3 days) prior to arrival date will not result in any cancellation charge.
- Cancellation of reservation MUST be reported in writing via email or fax.
- Hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity.